About
Managed Services Solution • No online ticketing tool thus wasting customer time on call/chat and email response. • Indefinite wait time for update or continuous follow-up by the customer. • Proactive monitoring but no logic while advising and filling customer with calls and emails. Expense Management Solution • Not too many companies offering this solution as it requires too much negotiation and interaction with vendors Human Resource Management Solution • Generic solution for all organization with no concentration to the customer requirements. Banking Professional Reporting Solution • Automated reports are available in Finnacle and other such Core banking software however RBI specific reports are yet been manually by cooperative banks and so is the case with other banks. Tracking of Legal Cases in Banking • Scanning through loads of files and documents for a small piece of information from the past. • Maintenance and upkeep of all files and documents for future reference.